Store Policies
Because We Care
At Sophie's Jewles, we want to give our customers the most enjoyable shopping experience, one that will feel special and enjoyable to every customer. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us right away htrough our site chat help box or message us (via instagram: @sophiesjewles)
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Payment formats
We accept Cash for pickup orders, and Zelle and PayPal for shipment orders.
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Message us via instagram @sophiesjewles for payment info and codes.
Purchasing Policy
All items purchased from our store must be prepayed for including their shipping, message us in the help box or via instagram @sophiejewles. (MUST CONTACT US FOR PAYMENT)Â Before purchasing from us you must read all of our policies first. The prices of items and shipping are not negotiable. If you have anymore questions about any of our policies please contact us through our instagram dms/site help chat box! You can also message us through instagram for custom orders! Message us for total order cost after shipping.
Returns and refunds
Sorry, we do not take returns or give refunds! Contact us if you have any questions through our instagram dms or through our sophie's jewles help chat.
Shipping Policy
How It Works
Must prepay for shipping costs based off pricing below! Currently we ship with in US shipping only. All items order will be mailed to your given address, it will be shipped as soon as we received your payment. Your package will be well packed so the jewelry won't get damaged during the shipping process.
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Order 8 or more items for free shipping!
Jewelry care instructions
Love and care for your jewelry!
Thank you again for purchasing from us! If you have bought jewelry from us please store them in the jewelry pouches provided to prevent the jewelry from changing colour or breaking. Also do not spray perfume on your jewelry, so spray your perfume on first and make sure its dry before you put any of your jewelry on. Please take all these precautions to prevent your jewelry from changing colour, breaking and help your jewelry last longer.
Give Us Your Feedback
What did you think?
We hope you had a great shopping experience with us! Thank you for your order and your support to our shop. Feel free to leave some feedback!